Privacy Policy

This page describes the Privacy Policy of www.springhillrecovery.com and Ark National Holdings, LLC (“we,” “us,” “our,” or “Website”). It details what we do with your information, including how we collect, use, and share your information when you use this Website. When you visit this Website, you consent to us using your collected information for any of the purposes detailed in this Privacy Policy, including the collection, manipulation, transfer, and disclosure of any information you provide.

Information We Collect From Website Visitors

As soon as you visit our Website, your visit is logged by our server. Information that may be collected with each visit to our Website includes your Internet Protocol (IP) address, your browser type, your web request, the time and date of your visits, and cookies that can identify your browser.

In addition, any information you provide to us will be collected when you use this Website. This includes filling out any contact forms, commenting on our blogs or webpages, or anything that asks you to submit your contact information, including your name, email address, mailing address, and phone number. Our Website may also prompt you to provide information that can help us find you or your loved one the appropriate treatment program for your needs, including insurance information and other information regarding the condition you wish to treat. We may also collect credit or debit card numbers, or other payment information, if you make any purchases on the Website.

When you fill out a contact form or call our phone number, or provide your information in any way, you agree to receive communications, including calls or prerecorded voice messages, text messages, and emails from or on behalf of Ark National Holdings, LLC or our sponsors or affiliates, to the email address or phone number you provided. Standard call minute and text messaging charges may apply.

NOTE, YOU CAN OPT-OUT OF EMAILS BY USING THE “UNSUBSCRIBE” OPTION IN THE EMAIL BODY. TO OPT-OUT OF TEXT MESSAGES, REPLY WITH THE WORD “STOP” FROM THE MOBILE DEVICE THAT RECEIVES THE MESSAGES. TO OPT-OUT OF ALL MARKETING PHONE CALLS, MAKE A “DO-NOT-CALL REQUEST” DURING ANY PHONE CALL YOU RECEIVE.

For business reasons, we may monitor or record telephone conversations for training purposes, quality assurance, and protecting our rights.

Information you provide may be combined with information we receive about you from third parties or our affiliates. Any combined information will be handled as detailed in this privacy policy to help us better provide information and services to you.

Visitor’s Information & Third Parties

We will not trade or sell any information we collect from you to third parties, other than what is described in this Privacy Policy. As long as third parties agree to keep all information confidential, we may disclose the information we collect to third parties such as business partners/affiliates and those who assist with the operation of this Website, how we conduct our business, or how we serve you. Your information may also be released if we determine the release is appropriate for being in compliance with the law, is in response to a legal process like a subpoena, court order, or search warrant, is for the purpose of enforcing our Website’s policies, or is for protecting our rights, property, or safety, as well as the rights, property, or safety of others. Third parties may also receive non-personally identifiable visitor information from us (which includes unique device identifiers) for the purposes of advertising, marketing, or other use. Your personal information may also be disclosed with your express consent from any reason or purpose not detailed in this Privacy Policy. Your personal information may be disclosed to an actual or potential acquirer, assignee, or successor as a consequence of any reorganization, sale, merger, joint venture, assignment, transfer, or other disposition of any or all part of our business, assets, or stock. This includes bankruptcy or any similar proceedings.

How We Use Visitor’s Information

We may use any information we collect from you for:

  • Processing a consulting or placement request
  • Personalizing your treatment experience
  • Improving our Website, addressing problems, and protecting the integrity or security of our business and this Website
  • Improving customer service
  • Administering a survey, Website feature, or promotion</li.
  • Communicating with you about any updates or information that pertains to your consulting/placement request
  • Monitoring the Website for compliance with the law and our Terms of Use

Your non-personal information may be used by us for research, statistical analysis, or additional purposes.

Cookies & Other Technologies

To enable the Website’s or service providers’ systems to recognize your browser and record/remember certain information, we may use cookies and other technologies.

We use cookies and other technologies to compile data about Website usage/interaction so we can improve user experience and other Website tools, as well as save your preferences for future visits. Third-party service providers that specialize in these technologies may be contracted by us for assistance in better understanding our Website visitors. These third parties may collect information like your online activities over time, including on other devices and other apps or websites, especially if those apps and websites use the same service provider.

We use Google Analytics, which is software that uses cookies and other technologies to analyze and collect information about Website usage, reporting on trends and activities. Google Analytics may also collect information in regards to using other apps, websites, and online uses.

If you have any questions about how we use cookies, please contact us at (888) 483-9514.

Security

We maintain appropriate and reasonable measures for collecting information in a secure way. We have safeguarded and secured the information we collect from Website visitors by taking certain physical, electronic, and administrative steps. However, no security system is perfect. Although we follow comprehensive procedures to protect all information in our possession, we cannot promise, nor should it be expected, that your information is secure in every circumstance.

Disclaimer Statement

All the content on the Website is solely intended for informational purposes only. Content includes any text, images, graphics, external links, or any other material published on the Website. The information contained on the Website is not a substitute for medical advice or the professional treatment or diagnosis or any disease or disability, and was written by non-medical professionals. If you have suicidal thoughts or are in need of a medical emergency, visit your local emergency department or call 9-1-1.

This Website contains references to resources that are not affiliated with our Website, as well as external links to other websites. We make no warranty or representation as to the content of these resources, and have no control over any third-party resources. The inclusion of any third-party resource does not mean a recommendation or endorsement.

Changes To This Privacy Policy

Any changes made to this Privacy Policy will be published on this webpage.

Written by Spring Hill Editorial Team

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This page does not provide medical advice.